1. General Information

At GrandUnlock, we provide digital GSM services including tool activation, IMEI repair, FRP unlock, Xiaomi Auth services, and remote unlock solutions. All our services are delivered electronically and processed online.

2. Delivery Method

All services are delivered digitally. There is no physical shipping involved. Once your order is successfully processed, the service will be completed through our secure system and confirmed via your selected communication method (WhatsApp, Telegram, or email).

3. Processing Time

Processing times may vary depending on the type of service:

• Tool Activation: Usually instant or within a few minutes

• Xiaomi Auth Services: Depends on server availability and request type

• Remote Unlock: Typically completed within the specified timeframe after order confirmation

• IMEI Repair Services: May take additional time depending on device and service complexity

Estimated delivery times will be shown for each service before purchase.

4. Order Confirmation

After placing an order, customers will receive a confirmation. Please ensure that all submitted details (IMEI, device model, etc.) are correct. Incorrect or incomplete information may cause delays.

5. Delays

While we strive to deliver all services as quickly as possible, delays may occur due to:

• Server maintenance

• High demand

• Technical issues

• Incorrect order details

In such cases, we will notify you and provide updates accordingly.

6. Responsibility

GrandUnlock is not responsible for delays caused by incorrect customer information or external service providers. Customers are responsible for providing accurate and complete details when placing an order.

7. Contact

If you have any questions regarding your order or delivery status, please contact our support team via:

• WhatsApp

• Telegram

• Email

8. Updates

GrandUnlock reserves the right to update or modify this Delivery Policy at any time without prior notice. Changes will be reflected on this page.